Privacy & Cookies

Who this applies to

This notice covers the Calmer Waters website. It explains what happens to any information you send through this site, and what the site stores in your browser.

Information shared inside therapy sessions is governed separately by the confidentiality agreement discussed at your initial assessment, and by the ethical framework of the professional bodies Sarah is registered with. Nothing on this page changes that.

Information you send us

If you use the contact form, the details you provide — your name, email address, phone number if you give one, and your message — are sent by email so that Sarah can reply to you. They are used only to respond to your enquiry and are not sold, shared for marketing, or passed to any third party.

Enquiries are kept only as long as needed to respond and, where relevant, to begin working together. You can ask at any time for a copy of what is held about you, or for it to be deleted, by emailing sarah@calmerwaters.co.uk.

Cookies

This site sets no analytics or marketing cookies unless you choose to allow them. If you accept, Google Analytics is used to understand which pages people find useful, with IP addresses anonymised. If you decline, nothing is loaded and nothing is measured.

A single small cookie records your choice so you aren't asked on every visit.

Your rights

Under UK GDPR you have the right to access, correct or erase the personal information held about you, to restrict or object to its use, and to complain to the Information Commissioner's Office. To exercise any of these, please get in touch using the details below.

Contact